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Inside the WordPress.com AI Squad: how we improve our bots
One of the most common questions I get from colleagues is: “What exactly does the AI Squad do?” So I thought I’d write a proper overview of how our team works, what we focus on, and why it matters. The mission The AI Squad exists to make WordPress.com’s AI support bot as accurate, helpful, and…
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Reminder of the day…
“Day by day, what you think and what you do is who you become” – Heraclitus
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Press On!
“Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan ‘Press On!’ has solved and always…
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Experimenting with AI Tools
AI & ChatGPT newsletters I follow… Your turn… Which AI tool are you currently experimenting with? And which AI newsletter should I subscribe to? Let me know in the comments below!
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Practical Strategies Inspired by the 7 Habits of Highly Effective People Book by Stephen Covey
I’ve asked ChatGPT the following prompt: Give me all the lessons and frameworks in “The 7 Habits of Highly Effective People”. Apply those frameworks to a Customer Success/Experience Agent and Technical Support Representative and come up with strategies to get the results described in the “The 7 Habits of Highly Effective People”. Explain every topic…
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Prompt Generator and ChatGPT
I was looking at ways to create better prompts in ChatGPT when I discovered https://www.skool.com/chatgpt/promptgenerator?p=1e5ede93 If there’s a way (or tool) to reverse engineer prompts that you’ve used, let me know what you’ve done 🙂 Q: I want you to become my Prompt Creator. Your goal is to help me craft the best possible prompt…
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How to write better prompts in ChatGPT
Using ChatGPT for Search Engines (browser extension), not only do I have access to search results via Google (in my regular search), I can also view ChatGPT results in the same window. Pretty neat! 🙂 Answer from ChatGPT Writing better prompts in ChatGPT can help generate more accurate and relevant responses. Here are some tips…
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Organising with Trello
On my quest to becoming more organised and productive, I’ve read about how awesome it is to use Trello. Not just for team collaborations but for individuals. The use of card sorting and organising lists appealed to me so the next logical step was to think how I could best use Trello productively. Was it…
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Grunt build error behind proxy
While working on a project, I used the Yeoman webapp generator and selected; Bootstrap Sass, jQuery and Modernizr. Everything has worked well, the ‘grunt serve’ and ‘grunt test’ commands, however when I want to run the ‘grunt build’ command to upload the contents of my ‘dist’ folder to a web server, I get prompted with…
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Grunt-Sass vs Grunt-Contrib-Sass
I was interested to find out what the differences were between Grunt-Sass and Grunt-Contrib-Sass. Following on from my previous blog post on “Using Yeoman in your workflow“, it was brought to my attention during the Yeoman install when the interactive prompt asked if I wanted to use Libsass to compile Sass. So I recently asked…
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