Adeline Yaw

I’ve picked out parts of this book that I’ve found relevant to the work we’re currently doing as Happiness Engineers. “Sales is not a matter of leads and appointments and closes. It’s not even a matter of the quality of your product or your service response. Sales is a matter of who you are, what…

I’ve picked out parts of this book that I’ve found relevant to the work we’re currently doing as Happiness Engineers. “By definition, a shift to solution selling results in customers’ expecting you to actually “solve” a real problem and not just supply a reliable product. And that’s hard to do. It requires that you not…

I’ve picked out parts of this book that I’ve found relevant (mind you, this whole book is very relevant to the work we’re currently doing as Happiness Engineers) “A – always. B – be. C – closing. Always be closing. Always be closing.” Always be closing is a cornerstone of the sales cathedral. Successful salespeople, like successful…